As CEO of Innovative Solutions, Justin Copie is leading the bold move forward: instilling growth in employees and inspiring change well beyond the four walls of Innovative. Yet the 65 people working at Innovative don’t work for him. He works for them.
As CEO and leader, Justin provides safety and direction: safety in voicing opinions, trying new things, and failing, and direction in where to go on the path to success. He serves others in cultivating a culture where people can come to work every day feeling safe and free to do what they love to do, and in turn help Innovative reach its vision.
Tune in to this episode of the EVOLution of Business podcast to hear about how Justin works to create a culture of "people first, then technology," what he believes are his two most important responsibilities as CEO, why he shares their company culture survey on their website for all to see and the crazy idea he had to ask his employees to interview elsewhere.
[1:15] Justin's career path from RIT to leading Innovative Solutions
[3:50] Becoming "People First" Under Former CEO Bob Titus
[9:00] Creating a culture where people feel safe to innovate (and sometimes fail)
[11:50] Justin's two most important responsibilities as CEO
[15:15] The radical transparency of sharing the Innovative culture survey on their website
[17:15] Why Justin shares his own 360 feedback to the whole company
[21:00] Culture surveys and how to measure success
[25:00] Tracking an "Employee Net Promoter Score"
[27:30] Inviting employees to interview elsewhere
[35:45] The long-term advantage of being people first
[40:30] Recognizing the need for the ROC Tech Conference
[42:30] Collaborating with "competitors" for all boats to rise
[49:00] Conscious Capitalism as an economic development strategy
[50:00] Helping startups grow (and stay in Rochester) after leaving an incubator
[57:30] Incubating conscious culture
[1:01:15] The experiences that helped Justin's conscious leadership evolve
[1:06:00] Mindfulness and emotional intelligence
[1:10:00] What the future holds for Innovative Solutions
Learn more: Innovative Solutions - InnovativeSol.com ROC Tech Conference - ROCTechConference.com